API Overview & Getting Started Guide

API Access & Credentials

All customers using JETNET API must access it with valid credentials (username and password), obtained via a JETNET API subscription. For subscription inquiries, please contact sales.

API Design

JETNET API returns results in JSON (JavaScript Object Notation) format. JSON is a human-readable, open-standard format ideal for transmitting data objects via key/value pairs and arrays.

Connection & Testing

Before production use, we recommend testing API calls via our Swagger interface: Swagger UI. It provides request samples, live testing, and field details.

Accessing JETNET API

The API base URL is: https://customer.jetnetconnect.com/api/

Helpful Links

Using Swagger to Explore the API

💡 Try the API in your browser using Swagger UI

You can explore and test live API endpoints via the JETNET Swagger UI.

  1. Scroll to /Utility/APILogin and click “Try it out”.

  2. Enter your API login credentials:

    {
  "emailaddress": "you@example.com",
  "password": "your_password"
}
  3. Click Execute and copy the returned bearer token.
  4. Click the Authorize button at the top of the page.
  5. Paste your token in the following format:
    Bearer your_token_here
  6. Click Authorize again, then close the window.
  7. You can now use any endpoint by entering your securityToken as needed.

Note: Tokens expire after 60 minutes of inactivity. Re-authenticate with /APILogin if needed.

Standard API Endpoints/Requests

Login/Connection to the Customer API
Refer to the swagger open API page for examples using the link below. https://customer.jetnetconnect.com/swagger/index.html

Sample programs/code are available from the following Github link. https://github.com/jetnet-llc/jtcTestClient

Understanding API Responses

Every API response from JETNET includes two standard fields that provide metadata about the result:

  • responseid – A unique identifier assigned to every response. This ID is useful for tracing and logging individual API calls.
  • responsestatus – Indicates whether the request succeeded or failed. This field typically starts with:
    • Success: – The request was processed successfully
    • ERROR: – An error occurred, followed by a message providing more detail

If the securityToken has expired, for example, the API will return:

ERROR: INVALID SECURITY TOKEN

In that case, your application should call /Utility/APILogin again to obtain a new token before retrying the request.

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